Nick,Originally Posted by Nick
The management did not send out your meal, the chef on duty at the time did. Had you taken a moment to bring this to the attention of the management - from my prior experience at Margaritaville you would have left a satisfied customer.
I am sorry that you feel that the truth is scathing... but you started this thread. I didnt. You are making judgements about management without actually finding out what management would have done. That is prejuding by definition. And since you did not take the time to contact the proper channels before posting your "angry letter", that is most certainly bashing a business in Jamaica. Once again, sorry if you find truth scathing but sometimes the truth does hurt.
Hopefully this will bring to light the proper way to deal with an issue like a burger not done to your liking and will be helpful to others...
