Stayed in back 2 Africa last November, I enjoyed it very much.. It had hot water, but it is the last buildingin line so it took like 5 min to start running hot.. I just started the water a while before I got in.. Problem solved.. I liked the house keepers and even face book friended one.. Now I haven't read that review, but I have stayed there 2 times in the last 2 years. It isn't the ritz, but I love it there