Service charge/tip

[NEGRILJAIL]

Thanks Rob ...forthright information as per usual .. I still HATE service charges .. makes the customer atone for inadequate employer wages ... meaning that I am expected to pay part of every employees wages .. someone/somewhere has to admister to the allocation of these funds ..and that is not done for free ...it's just bad policy in my judgement ...
however i will always continue to reward good/great service with a tip .. just as eagerly as paying a bill to the penny for poor/inadequate service

[Rob]

...meaning that I am expected to pay part of every employees wages .. someone/somewhere has to admister to the allocation of these funds ..and that is not done for free ...it's just bad policy in my judgement ...

In reality, everything you purchase at any business establishment has some aspect of that payment going towards paying wages for all the business' employees. The service charge is designed to allow all those that had a hand in providing the service you purchase to benefit from your purchase. While you have every right to reward for good service, in reality those direct tips rarely make it it to all those involved. For instance, in a restaurant you tip the server, but who tips the chef, the prep staff and the dishwasher - the server may not be sharing that tip although the server did not provide the dining experience you enjoyed all by themselves.

And what of the groundskeepers who makes the place look nice to create the atmosphere, the painters and maintenance crew who keeps the lights on and the water flowing or the people who keep the tablecloths and napkins clean and pressed - all these folks helped to provide the dining experience that you enjoyed. The service charge was implemented as a way to allow all those folks to benefit, and not just the person who had the interaction with their patrons.

Jamaican payroll accounting software include the calculations for the service charge, so once the data is entered for the purchase, the service charge is calculated and at the end of the pay period, everyone shares in the benefit with a very minimal amount of time required to administer the allocation. It is a rather painless procedure...

[booger]

Thanks Rob ...forthright information as per usual .. I still HATE service charges .. makes the customer atone for inadequate employer wages ... meaning that I am expected to pay part of every employees wages .. someone/somewhere has to admister to the allocation of these funds ..and that is not done for free ...it's just bad policy in my judgement ...
however i will always continue to reward good/great service with a tip .. just as eagerly as paying a bill to the penny for poor/inadequate service

Itemized or not you are still paying their wages as a paying customer.... So what is there really to hate?