No offense, but I did read it thoroughly. I have no problem with reading comprehension. What I haven't seen you is outright claiming to have booked with Jean Gaynair's establishment. You have claimed, however, that because they are 'similarly named' and share 'facilities' that it was NBCC you booked with, even when others are telling you that it was the formerly known Mariner's you booked.
I can certainly empathize with your problem, but not with blaming an innocent place in all of this. It seems as though NBCC is also a victim.