Misleading Thread - Negril Beach Club Resort & Negril Beach Club Condos

[luvjabd]

The original thread has been moved to this thread. The title of the original thread cast shame on the wrong hotel. The original poster, LuvJaBad, booked a room on the beach through Expedia and the hotel was overbooked and she was moved to an inferior hotel which was not on the beach.


While she is more than entitled to post her dissatisfaction with the hotel, in error she blamed the wrong hotel. Her room was booked on Expedia at the Negril Beach Club Resort. She placed the blame on the Negril Beach Club Condos, which is a separate entity. This is horribly unfair the owner of this business.


Although much damage has been done unfairly to the Negril Beach Club Condos, in order to attempt to correct this injustice, we have moved the thread to a heading that is much less harmful to the innocent property.


Thank you for your understanding.

Here is the original post:


They are overbooking and bumping folks to Caribbean Sunset. If you have a reservation with them - keep checking on it. I phoned the hotel 1 week in advance and was told everything was ok. I know the place is a dive but $55/nt for a room w/ kitchen on the beach was too good to pass up but at this point I wouldnt reserve with them again if the rooms were $1

[Lola]

Bummer - no comparison as far as location.

[Marko]

bummer.......and Caribbean Sunset isn't even on the beach......not good
and Caribbean Sunset is up on a hill...........the two places are night and day.......
plus the amenties aren't even close.........wow......
mi would have a real hard time with that......bad news for sure

Cool Runnings, Marko

[brasi]

What is so difficult about booking a hotel? Guy calls. Wants a room for three nites...mark it DOWN. LOL

Seastar and others use online systems...and are EXCELLENT at it...no problems, in fact quick, accurate, easy and confirmed within minutes...

I mean...I'm sure booking a place has it's own science...but EGAD!

Those places I keep hearing that fail over and over...wtf? MIND BOGGLING. Get it right...folks are dropping cash to have a good time and it's just not ok...people are PAYING YOU MONEY to get this right...last reach I canceled a week at Mariner's bc they couldn't confirm when I called...??? What?

A hotel that can't confirm a booking is A HOT MESS.

EDIT: I am talking about MARINER's...not NBCC.

There is some confusion as to which property is which.

[BrenJaLee]

Are you sure it's NBCC that's doing this or Mariners? Most of the internet web sites book for Mariner's side and not NBCC. Although the websites call it Negril Beach Resort, which personally I think they do to trick people into thinking they are booking into NBCC. I rarely hear anything good about Mariner's so this wouldn't surprise me. Although I've never stayed in either, I wouldn't want NBCC to get a bad name if it isn't them doing this. Usually I hear nothing but good things about NBCC.

[Kentroy]

Can confirm this has happened at Mariner's, unfortunately...actually witnessed a fairly upset group (4ish if I recall correctly) at the front desk sitting in amazement that they paid prior arriving yet didn't have a room available.

[irieworld]

I am thinking this must be Mariners, not NBCC. I have stayed 4 times at NBCC and always booked with Jean--they don't bump. But Mariners is the other half of the property that does many bookings through online sites like Orbitz. It is very deceiving since on Orbitz they say NBCC but really it is Mariners. I have to say the two operate very differently from one another. I booked through Orbitz last stay and though the site said I was going to be in NBCC I was put in Mariners with a very different experience. If I was bumped to Caribbean Sunset I would insist on my money back and go to another spot.

[irieworld]

and in my opinion NBCC is not "a dive" Mariners is more run down.

[gerryg123]

NBCC has overbooked in the past, too. It's not so bad if they bump you to a similar property on the beach or even the Cliffs, but Carribean Sunset is NOT acceptable .... Combine all this with the security issues, and I think there are better options out there ....

[ellmackey]

I stayed @ NBCC back in 09. Great place! Caribbean Sunset on the other hand looked run down. At least you can take a shuttle to NBCC to enjoy the beach.