It can happen as it did I this case.. Your right, mariners represented themselves as NBCC, and the booking agent didn't know the difference.. Still, and however - they represented themselves as NBCC.. the person was told tthey were booking NBCC. they shouldn't have to google the Phone number to verify.. Why hasn't Jean filed a lawsuit for slander and damages caused by the misrepresentation? While I understand Jean may be a innocent victim, there is validity to the thread title.