Wow some of these posts make it sound scary. I have stayed there 7 times in 4 years and never had a slight issue, more than that as i have previously stated I had stupidity issues of my own that had I been in other places could have worked out very badly. If anything my only concern was tourist girls with 6-8 visitor men onsite off beach each at night one trip. Thats it.All of my patios in all the rooms and condos have had the wood plank to block opening and multiple locks on doors, in both Condos side and resort side. I have several pictures of that property in my albums here. IMO best beach in town. They have a swim teacher that gives lessons in the pool to lots of little kids when I have been there as the massage table is also on the pool deck I know this well. I have never seen the pool dirty at all.
Parental advice:Keep your daughter out of the hot tub, lots of things happen in there at night that make it only appealing right after cleaning and refill before an over nite happens LOL.

Any other problems just say something to any member of staff you see, which will be many and they will immediately tend to it. Except the internet because that is always broken but Beach House Villas next door gets it free at bar and Easy Rock Internet Cafe is really cheap. My stuff is usually laying around in room atleast some of it and they clean around it, no staff threats for me for sure( the bellboy they call Rasta thinks he's Deuce Biggolo male Giggolo but is no harm, makes for a good laugh to watch him try).
Have Fun!