My apologies Courtenay. I took your statements of "she emailed me back 4 days later and said "Sorry, I am all booked". So I wasn't too happy with that... I was originally told she had availability, emailed her back within minutes to say I'll take it, then didn't hear from her again for 4 days. Not someone I would probably go to to help me out in a tough situation." as meaning you were not treated well &, as you stated, "not someone I would probably go to to help me out". Maybe you meant it differently. Not high & mighty, just facts. Sorry you interpreted it differently. Have a great trip. I hope all goes smoothly for you.