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So sorry about your rough start! That woman sounds very unprofessional! Make sure you alert your credit card so she doesn't try to charge you for the stay since you moved to a different hotel. Glad your luggage arrived! Yay! I agree with the others, shake it off, and don't let one rotten egg spoil your vacation. Enjoy!!
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Have a lovely holiday and enjoy it!
Sorry about the mishap at the airport I can only imagine MY reaction after about 19 hrs travel for my last trip to turn up and be expected to pay someone I neither wanted/needed or asked for NO WAY ,I would have said forward me the email NOW
How cheeky.That is VERY out of order pulling that stunt.
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