Quote Originally Posted by Jim-Donna View Post
Oh My, I checked on line to make sure everything was in order for our flight. WHAT????? NO SEAT ASSIGHMENTS??? WTF?? I booked in January through Chase Ultimate Rewards, made our seat selection,
Paid in full for the tickets. So now I start to worry as I look online NO seats available. I call Chase who tells me to call American Airlines. So I am on hold for 27 minutes waiting for a rep. Finley I get a Real person. She tells me " Yes you have seats, but I cannot assign it to you because it is an Exit Row seat." WTF??
You will get a seat apon arrivial. Now this makes me worry a bit because I NEEED to set by JIM when we fly as I am afraid. As long as we have seats together, I really do not care where we set. Has this happened to you? Did you get the seat you wanted? Airlines really make me CRAZY!!~~ Thanks for letting me vent.
This echos my experience EXACTLY, except that I booked through American Express and we are flying US Airways. I booked back in January for our trip at the end of April, and our confirmation e-mail even includes our seat numbers. Now, when I look at our reservation on the US Air website, it says that we don't have any seats reserved and that there are no seats available. I called customer service and they said I have 2 options: I can pay an upgrade charge for "Premium Seats" (which are really no better than regular seats - they are not even exit row) or I can wait until check-in time and roll the dice. I refuse to pay for their premium seat scam, so I plan to keep checking the website for something to open up, or just do an online check-in 24 hours before the flight and hopefully snag 2 seats next to each other. It's just so frustrating knowing that we booked our flight before half of the other passengers, and now we lost our seat assignments - while some other jerk has the seats he wants.

Like you, Donna, my wife gets upset when we are not seated together. When this happened on our trip to Virgin Gorda, we were forced to swap seats with other passengers in order to sit next to each other. Sometimes the flight attendants are kind enough to facilitate seat swapping, in order to keep families and couples together.