I booked several months ago with Continental, who was taken over by United. United started changing flights and times and the last one was a mess. I wouldn't have time for a layover in Houston at a hotel, so that means I have to stay awake or take cat naps for 24 hours. I complained to them. They said I could change flights which of course meant a $150 fee. I could call a toll free number from Jamaica but that never worked for me before because they put me on hold and use up my phone card quick. It is not toll free. LOL. Also they took one of my seats away but I got it back. They also put that I was coach when I am first class. Got that straightened out on the website. Too many bad things happening with United. I see American is going out of Dallas now so will change to them. It is very difficult for us West Coasters to make flight arrangements.