Call us we are here to serve you at Treehouse Email jacksonj@cwjamaica.com or call 305-974-7218Originally Posted by embury
1. Confirm available dates
2. Advise your flight number and arrival time
3. Ground transfers via Kenny Tours booth#2 at MBJ airport
4. Voucher must be presented at check in
5. 10% off all food and drinks that are charged to your room
6. Saturday Manager's cocktail party
7. Paddle board clinic Included Sunday and Thursday at 7:30AM
Gail Jackson
spoke with Sheryl last night... although she couldn't actually confirm our previously made reservation- she was confident that within two-three days she will know about the new negotiations with LS. Sheryl sounds like a sweetheart- I really want to check out Seasplash- so I think we'll hang in there until its finalized. She did say she will post as soon as she knows... hope for the best!
Gail- are you saying Treehouse will accept Seasplash Vouchers? Guess Im confused a bit there- but another great option
I would say give Seasplash a chance to work it out for you. If what they tell you doesn't meet your needs then contact LivingSocial for a refund.
They were very pleasant and helpful to me. I had won a 2 night stay at Seasplash in what was basically just a verbal agreement with Jim so I assumed that due to the circumstances there would be no way I would be able to redeem that, however I emailed Sheryl and she got right back to me saying Congrats and that they would definitely honour it.
So I would say they are working hard to make sure all of their guests and customers are taken care of, which is very nice to see.
Inquiry results are not consistent. I had a previous email confirming my reservation, that Sheryl would/could not confirm. Needed to await results of negotiations. In my situation, the general manager's inability to re-confirm a reservation made within a week of purchasing the voucher was obviously a dealbreaker for me.
Melody,
As we have all found out, this is an usual situation for Sea Splash as well as Living Social. Both parties are working with each other to determine best how to proceed at this point. The information you have been receiving directly from the new General Manager Sheryl has been consistent. As she has mentioned, the arrangements with the owners of Sea Splash and the voucher folks, Living Social, have not been finalized yet. Everyone has been asked to wait for the final decision and the moment that the details are finalized, Sheryl will post that information right here for all to see.
I can understand your wanting to know and getting a refund from Living Social is a perfectly fine way to deal with the unknown. But as has been pointed out, and since Living Social has stated that their legal department is involved, until the final arrangements have been determined, any statements made would be subject to change.
At this point both Living Social and Sea Splash are being responsible parties by not making statements that may end up not being factual. In life, sometimes you simply have to wait until the final decisions have been made...
Negril.com - For the vacation that never ends!
Rob , Living Social will be contacting all and presently I have a Merchant Agreement signed , sealed and delivered if a guest wants to still come. One can cancel reservations and get a refund for their stay but airlines are not so generous.
Yes, I understand and agree that this appears to be a complicated situation. Regarding inconsistency, I was simply observing that some purchasers have stated they've had their reservations confirmed by new management, and others (myself included) did not have reservations confirmed. Don't know why, perhaps it will become apparent when the results of negotiations are released. Either way, my deal has been resolved to my satisfaction and I'm hopeful that all other voucher holders will feel satisfied with their outcome as well.
Melody,
I think you are confusing non-Living Social reservations with the vouchers offered by Living Social... Not everyone booked at Sea Splash used the Living Social vouchers...
Negril.com - For the vacation that never ends!
Yes, I'm aware that there are other reservations besides Livingsocial. I just know of a few people who had LS voucher reservations confirmed. Perhaps it had to do with the dates of their reservation.
Negril Treehouse has been selected to honor all Living Social Reservations
Email us your voucher number , and your flight arrival time
Jacksonj@cwjamaica.com or call 305-974-7218
Gail Jackson
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