If we rented from someone new, we snapped photos of visible damage...did that a few times never needed it, until we checked back in with a different person once, who claimed that a "scratch and dent" was my problem
........was gonna cost 350.00 US!......or he was calling the cops.
..we said "fine!..... call them"
..........He Did........"One picture, worth 1000 words" or in this case..($350.00US)
we were dismissed from the scene...
they continued the meeting with him longer...
next year he gone!