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Thread: Grand Pineapple closing August 11th...

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  1. #1
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    Re: Grand Pineapple closing August 11th...

    Personally, if I were you, I would not wait for Sandals to contact you, but contact them yourself, and do not give up until you talk to someone who knows what they are talking about and is able to make other arrangements to your satisfaction. I do believe in this instance it could very well be a case of the sqeaky wheel getting the grease. I know I for one would have HATED being shipped to Ocho Rios, as I come to Jamaica for the beach at Negril, and to be able to swim around in the water to my hearts content, not be confined to a small beach area...and Beaches is very kid oriented, so be it Beaches Boscobel or Beaches Negril, I know I would be very unhappy. I know I am going to be telling all my friends and family to stay far away from all Sandals resorts!

  2. #2
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    Re: Grand Pineapple closing August 11th...

    Boscobel is tired and lame.

  3. #3
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    Re: Grand Pineapple closing August 11th...

    I love the way Mae does not leave her last name. Orbitz is a multi-million dollar company, no???

    IMO, considering the inconvenience, they should not give you a "comparable" room at the same rate, but a "PIMP" room at a BETTER rate. Am I crazy????

  4. #4
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    Re: Grand Pineapple closing August 11th...

    I'm on the phone with Orbitz right now, and they act like they are on another planet. The rep is pissing me off, I told her to put me at Beaches Negril and she said she has to see if a room is available BS!

    Update:
    I demanded to talk to a manager and the guy was just as stupid and clueless as the other rep. He said that he would call GP about my reservation, completely not getting it that I don't have a reservation there anymore even though I must have told him 4 times. Wow, I'm in shock. I think the best thing would be to just cancel. I am no longer going to deal with Orbitz, they are incompetent!
    Last edited by NegrilIrene; 07-11-2012 at 09:12 PM.

  5. #5
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    Re: Grand Pineapple closing August 11th...

    Wow, I'm so glad that I was able to get out of everything to do with Sandals, and I hope you are able to get your money back asap and rebook somewhere else.

  6. #6
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    Re: Grand Pineapple closing August 11th...

    They said that RIU was available and I said no way. I have trip insurance but now I'll have to buy other trip insurance for my new rebooking. I still want to stay at an AI, do you know of a good one?

  7. #7
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    Re: Grand Pineapple closing August 11th...

    Well, I got my reservation changed to Sunset At the Palms, they look like a very nice place and have heard a lot of good things about them.

  8. #8
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    Re: Grand Pineapple closing August 11th...

    Dont do Club Riu,do the Riu Trop....Club Riu had kids,the beach is sand over cement,lots of algae in the water.

  9. #9
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    Re: Grand Pineapple closing August 11th...

    Quote Originally Posted by Fred Stripe View Post
    Dont do Club Riu,do the Riu Trop....Club Riu had kids,the beach is sand over cement,lots of algae in the water.

    I actually don't give Riu Club that negative of a review. Did 4 nights there in April. I wouldn't stay there or anywhere on bloody bay again, as it's not close enough tot he rest of Negril.

    However, I give the Resort decent marks.

    I was told by even the locals though - DO NOT under any circumstances walk from Club to the other resorts at night unless you are with a big group.. They said it was most dangerous as there is no lighting etc.

  10. #10
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    Re: Grand Pineapple closing August 11th...

    very disappointed. the best value in negril. perhaps they did not charge enuff. we very much enjoyed visiting with patrizia when we stayed there.

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