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Thread: Grand Pineapple closing August 11th...

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  1. #1
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    Re: Grand Pineapple closing August 11th...

    NegrilIrene & GregandKelly - Negrilaholic had reservations at GP and she was transferred to Sunset at the Palms which looks like a beautiful AI. I've heard nothing but wonderful things about SATP. this resort is in Negril as well. I doubt they would make you pay more to stay at their other Sandals resort in Negril. They have inconvenienced you and You may end up with quite an upgrade. Yes Beaches and Sandals are the same. (From what I have read, Beaches Sandy Bay is also closing.) I hope everything works out for both of you.

    Negrilaholic - I'm happy to hear that they transferred you to such a nice hotel and that it worked out in the end. I was worried for you too when I first heard of the closure. I'm sure you'll have a fantastic time there.

    Sweetness - I've been thinking about Courtney the Carver too... I visited him at Grand Pineapple last April, It was so great to see him...I wonder where he will go now...
    Last edited by Clarity; 07-09-2012 at 10:42 PM.
    Carpe Diem

  2. #2
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    Re: Grand Pineapple closing August 11th...

    Thanks Clarity. I called them after I posted and they said they don't have any official information so they couldn't tell me anything. I booked them through Orbitz and Orbitz said that Sandals had contacted them about my call. I do not want to stay anywhere except Negril and just want to get away from Sandals completely.

    I just checked my e-mail and got this from Orbitz:
    We have been contacted by the Grand Pineapple Beach Negril that they are unable to accommodate your reservation. The Grand Pineapple Beach Negril has oversold their hotel rooms. On behalf of the hotel we truly apologize for the inconvenience this may cause.

    To secure your accommodation upon arrival in Negril, we have arranged your stay at the Beaches Boscobel at no additional cost. The property is of the same star rating and you will be provided the same or comparable room type. You may click the link below for further details:

    http://www.beaches.com/main/bo/bo-home.cfm

    Kindly reply to this email if you agree with the above information. Should you decline this alternate hotel, we can cancel your reservation and process a full refund.

    Also, we are more than happy to help you find a comparable hotel which you may consider reserving at current hotel rates. Please let us know your decision at your earliest convenience.


    Again, we sincerely apologize for the inconvenience and look forward to doing business with you in the future.

    Thank you,

    Mae
    Orbitz Customer Service

    ***************************

    This is not acceptable. I do not want to stay at Beaches Boscobol! My reservation was for an AI in NEGRIL, not somewhere else.
    Last edited by NegrilIrene; 07-11-2012 at 08:38 PM.

  3. #3
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    Re: Grand Pineapple closing August 11th...

    Then again, I just checked the rack rate -- it's 600 per night!

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