Personally, if I were you, I would not wait for Sandals to contact you, but contact them yourself, and do not give up until you talk to someone who knows what they are talking about and is able to make other arrangements to your satisfaction. I do believe in this instance it could very well be a case of the sqeaky wheel getting the grease. I know I for one would have HATED being shipped to Ocho Rios, as I come to Jamaica for the beach at Negril, and to be able to swim around in the water to my hearts content, not be confined to a small beach area...and Beaches is very kid oriented, so be it Beaches Boscobel or Beaches Negril, I know I would be very unhappy. I know I am going to be telling all my friends and family to stay far away from all Sandals resorts!