I was there first week in August and did notice the timeshare office was closed but didn't realize they moved behind the hotel front desk. I thought they were just closed for that moment.

Did you have a membership with RCI with Negril Beach Club listed? Even though I never exchanged my week through RCI, it was still listed and it was RCI who notified me about the severed relationship but no explanation why.

I hope this is resolved soon for you.