Now I have to throw my 2 cents in......

I don't think anyone is trying to hide information. I agree that this bad experience was not associated in any way with the hotel that the review was about. This incident could have happened to anyone staying at any hotel that decides to leave the hotel property. TA has forums and there are other siteswhere this information could be posted just as it is here that would allow others to seek clarification so everyone is as informed as possible. I don't believe this incident should reflect on the hotel and apparently neither did the reviewer since the hotel was given 4 stars.