I used it the week of 12/15-12/22, both Saturday flights. It saved some time both ways, prolly spent less than 10 minutes at each stop. My arrival had the shortest immigration lines I've ever seen, but customs was crazy, which is unusual. My flight arrived 1/2 hour early. Since I didn't have to wait for a checked bag I was actually out of the airport by the time my flight was sposed to get in!!!!!

Helped on the return too. Stopped in the lounge for a snack. Lounge was decent. Food OK, finger sandwiches, fruit, chips, muffins, etc.

All staff was very courteous & helpful. Wasn't sure about tipping, but I did tip my arrival escorts a few bucks because they were so nice.

I think it was $80 for the roundtrip 'bundle', couldn't just purchase arrival or departure. It was a good experience. I would def consider doing it again, but also sorta like the come-n-go process of Sangster!!! lol