Hi Kay & John,
Human error does occur....both Westender and Onestop Vacations are very sorry for the last minute changes that had to be made to your booking. Both Keith at Westender and us here at Onestop split the difference to get you booked into The Spa Retreat. Enjoy your time on the beach and last 3 nights on the cliff. We were just at the Westender last night and there were a lot of happy guests (it was beach barbque night)...great chill out spot. I hope you get a chance to drop by Westender and see why its a popular resort. We are in Negril and will drop by to see you.