dudley runs a tight ship, are always on time, very professional.. we have used dudley for many years now. we were in negril last month. dudley was with a group in ocho rios & his associate peter was waiting at airport for us with cold drinks.. he loaned us a cooler & cell phone & charger for our stay, we paid up front for round trip & he picked us up on time for our return & would not take money for the cooler or cell phone.. no worries with big ship crew ever...i can't say enough good things about big ship...