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Thread: Blue Cave Castle// /Not on my list of places to stay

  1. #21
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    Re: Blue Cave Castle// /Not on my list of places to stay

    Negrilbound, sorry that you had communication issues with the Castle. I'm sure if Petrona had known she would have done anything to accommodate you. I believe the email address you used is an automated response from the reservation system. It clearly states on their website, including the reservations page, that their email is info@bluecavecastle.com. In 15 years of staying there I have never had an issue contacting them. Back before they had the reservation feature on the web site I made my reservations with them by phone and I always requested and received a confirmation email so as to document any transaction. I appreciate your frustration in this situation but please don't let this unfortunate situation sour you on a great place to stay.

    Bless...
    Ed

  2. #22
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    Re: Blue Cave Castle// /Not on my list of places to stay

    I have been in contact with Petrona via emails just this week.....she would reply by the next day and was very helpful in helping plan our honeymoon stay with them.

    The OP should try info@bluecavecastle.com , I bet they get a reply within 48 hours and I bet BCC would be willing to work with him/her.

    On top of it it's your job to make sure you can take the vacation before you plan it...just think how hard it would be to run a motel if everyone pulled this.

  3. #23
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    Re: Blue Cave Castle// /Not on my list of places to stay

    A phone call to verify if they ever got your emails would have resolved this issue in 10 minutes or less. They would have provided you with a correct email address and you wouldn't have had to post a negative comment about BCC.

  4. #24
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    Re: Blue Cave Castle// /Not on my list of places to stay

    This is silly, just call Petrona she will fix you up in minutes. We have stayed there for years and they have gone the extra mile to make us happy. We love the castle.
    [/image.php?code=0XT1330613XXX14th reach. soon come[/img][/url]

  5. #25
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    Re: Blue Cave Castle// /Not on my list of places to stay

    This post should be removed. The BCC people do not deserve this negative hype/press. We have stayed there (and actually got married there!) and LOVE them/this place.

  6. #26
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    Re: Blue Cave Castle// /Not on my list of places to stay

    I'm guessing BCC is not a sponsor.

    Quote Originally Posted by Wisconsin gal View Post
    This post should be removed. The BCC people do not deserve this negative hype/press. We have stayed there (and actually got married there!) and LOVE them/this place.

  7. #27
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    Re: Blue Cave Castle// /Not on my list of places to stay

    Quote Originally Posted by Lizardbeth View Post
    I'm guessing BCC is not a sponsor.
    You should buy a lotto ticket
    http://negril.com/hotels/

    Only stayed there once and all was Irie. Had it booked before, however I had to cancel and Petrona was more than accommodating. This post irks me as well.


  8. #28
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    Re: Blue Cave Castle// /Not on my list of places to stay

    Soooooo, what was the outcome?

  9. #29
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    Re: Blue Cave Castle// /Not on my list of places to stay

    I find it interesting that the OP has chosen not to check back in ... perhaps he has digestive issues from eating crow.

  10. #30
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    Re: Blue Cave Castle// /Not on my list of places to stay

    i find it interesting that I also posted requesting that this thread be removed, just as Wisconsin gal has done - and my POST was removed - but this incorrect and damaging thread is still here. This is really not at all fair to BCC.

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