Quote Originally Posted by SandT CHI View Post
Beat me to it....
In response to your questions.. Email provides a tracking history... Phone calls do not...
What is stated verbally over the phone, cannot be documented nor do I know who is authorized to speak on there behalf...
The booking was done electronically via there secured website.
All follow up questions have been directed to there email address which they provided....and which I responded,,too
So it is very simple... I booked via there secured website and have followed thru with there email account... How they feel to respond is there business..
How I feel to respond ,, is my business.... I am responding via there email account and thru there reservation system... which took my deposit... It is not not about the money,,,,it is the principle,,,they failed to respond and I am only asking for a response.....Which has not been received...