This was my first time hiring a driver to go to Negril. After looking at a few Web sites I went with Esperanza Tours. Turned out to be a great choice. I had a few questions so Patrick and I emailed each other back and forth. Each email was promptly responded to. On arrival Patrick was outside with a card with my name on it. I wanted to stop at a place on the Hip Strip his reply " No Problem. I wanted to stop at the Mega Mart No problem. I never felt rushed, he showed patience with my wife and I. We used him for an excursion to Appleton and our return to the airport. No problem. Patrick is a great guy and will be my driver of choice while in Negril. I will recommend him to my friends with no hesitation what so ever!.