I remember two years ago deciding that I would fly Air Jamaica for the first time in many years from JFK to Kingston non stop. The only problem was the flight departed at 5:00 am which meant I had to get to the airport at 3:30 which meant staying overnight at a hotel close to the airport. After getting to JFK with my 2 bags full of stuff for friends and waiting in line for about 40 minutes was told that the flight was cancelled and the next flight was the next day at the same time (24 hours later). This was not an option and I told the lady at the desk that, after some back and forth she endorsed my ticket to American for a NYC-Miama-Kingston flight which departed in about an hour from that time. I had to drag the two bags on the Air Tran and get to the American terminal wait in line again and hope that I made the flight. Luckily I made the flight and after a brief layover in Miami made it to Kingston a few hours after the AJ flight should have arrived. Before returning to NY a week later I tried calling the Air Jamaica office in Kingston to confirm that my return flight was indeed going and would be on time. I tried calling about 30 times and always got an answering machine. Air Jamaica has been taken over by Caribbean Air out of Trinidad and Tobago so I drove to the CA office in Kingston and waited for about an hour until I finally spoke face to face with someone. Yes my seat was confirmed, yes the plane would leave on time. I get to Norman Manley Airport at about 4:30pm in plenty of time get through immigration and head up to the departure lounge. The airport in Kingston is very impressive compared to the past and at least while I waited it was comfortable. Long story short my boarding time came and went, numerous messages over the loud speakers, it was beginning to look like this flight was not going to happen. I had a very important meeting at work the next morning and in many ways my job depended on my presence. I approached the lady at the CA desk and after 20 minutes of pleading she got me on an American flight that got me to JFK ay about 1:30am the next day. The Air Jamaica that I remembered, Love Birds, Fashion Shows, Rum Bamboozles, was nothing more than a distant memory. Sad but true!!!!