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Non-refundable tickets. Bad idea?
My wife and I hope to be arriving October 5th. She booked online some time ago. She just noticed her ticket was issued under her maiden name. She called US Airways to get this corrected and was told they won't do it. She has to buy a new ticket at full price. Is this the new rule these days? Is there anything that can be done? Someone to complain to or are we scrooged.
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