Non-refundable tickets. Bad idea?

[Al Drake]

Good luck Al Drake atleast you have time to try and resolve it keep at it and do like the others say get names etc...

Thank you IRIEchic. It has been a lesson at least.

[Jim-Donna]

Al Drake you are a GREAT Husband for not putting money before the wife. Way to handle yourself. LUCKY woman. Hope it all works out. Now I have to go look at out New passports~

[iowagirl]

Al - thank you so much for that response. As a wife who has also made mistakes, usually with the best intentions, your attitude is priceless. Really - bless you and your lucky wife! Hope this all turns out for the best - you and your wife deserve good karma!!

[Dwest]

All I can is that this is an example of why it is a good idea for women to NOT change their name when marrying!

[captaind]

All I can is that this is an example of why it is a good idea for women to NOT change their name when marrying!

As a forty year married couple we've had issues with names, her's, mine, hyphenated variations.

It's not any easier

[Melody]

Not sure about your airline as I'm from Canada, but I purchased 2 tickets for a friend and me for last April with Air Canada. The tickets were non refundable. My friend decided not to go. Found out that she could cancel and get a credit to use within one year of the booking date. There was a $150 cancellation fee, but she did use the credit before the deadline to fly somewhere else. Her name was correct on the ticket, but if you're paying the cancellation fee, I would think they'd make the corrections for you, under the circumstances and if you're sweet about it.

Surely anything is possible for a fee (less than the cost of buying a new set of tickets) and I agree, the reps over the phone I'm sure have leeway to make changes, if they want, keep calling until you find someone sympathetic and in a good mood. You may find someone who has had it happen to them or someone they know and is willing to help you, even though it's against official policy.

Good luck!

[HarryS]

I finally got her to elaborate. I would never be furious at my wife for anything she ever does especially in this case. She booked before we had our passports because it seemed like we weren't going to get a room where we wanted to stay. She simply supplied our names like they appear on our driver's licenses and debit cards not realizing the passports would use our full names. At worse we will be buying a pair of tickets and end up paying double. In all honesty I can't say I would have done it differently so she gets a pass. She feels terrible and I would never want her to feel worse by a bad reaction from me. It's only money.

It does seem like US Airways is being a bit extreme. I won't be using them again if this turns out badly. We will be showing up at the airport tomorrow to try to get some satisfaction not having my hopes to high. I am always extremely respectful on the phone and never lose my cool for any reason. Life's to short. I feel the only way this could be resolved over the phone would be something immediate like having them put money into my bank account which I think would never happen. To late and stressful for her to have to wait any amount of time to see what happens.

Live and learn.

You are absolutely right, and your wife is a lucky one. I could learn something from your attitude, because after reading this I know exactly how it would have went down if it were me - I would have been mad, maybe yelled, and since she already felt horrible I just would have made it worse, and then not realized what a jackass I was until she was sitting there crying. It's so easy to realize that being supportive is the right way to go after you've already been a huge jerk and it's too late. I will think of this next time I'm feeling angry, thank you.

I hope you have a great trip!

[Al Drake]

Al Drake you are a GREAT Husband for not putting money before the wife. Way to handle yourself. LUCKY woman. Hope it all works out. Now I have to go look at out New passports~

Thank you Jim-Donna. We have a perfect marriage and a perfect life and I have a perfect wife. Whatever happens it will be fine.

[Al Drake]

Al - thank you so much for that response. As a wife who has also made mistakes, usually with the best intentions, your attitude is priceless. Really - bless you and your lucky wife! Hope this all turns out for the best - you and your wife deserve good karma!!

Thank you iowagirl. We have had a long life together of good Karma.

[Al Drake]

All I can is that this is an example of why it is a good idea for women to NOT change their name when marrying!

Actually she can't figure out what she was thinking. We have been together for 40 years and finally got married in '96 in Negril. Those she spoke to thought she just got married thus the maiden name. Funny...........