We stayed last April. In the pillar house....we loved it at the time. We had zero issues with any if the staff. However we've since been back to stay this time just down the road at xtabi. We LOVED it there. We will be returning to xtabi without a doubt but can't say that we'd go back to samsara. The pillar house look awesome, and have great views but IMO are too small. Xtabi cottages are much larger, and the views are simply amazing with the dolphins playing with the fisher mans traps.