yes Rob & Lisa , the resorts do read the message board and with so many concerns as of late I am confident that there are going to be some changes. Our heart is still in Negril even though times have changed and we have changed over the years as far as how we carry ourselfs in Negril. theres still a hell of alot more good ppl in Negril than bad. And we still love Rondel . as someone mentioned earlier that ppl that are long time returnies to the resort should contact them with our recommendations to make it even a better place than it is.We highly recommend Rondel even tho there have been some problems as of late. Theres no doult they are working diligently as we speak about it. Its not just a problem for them. As long time travelers to Negril we have seen the crime go up in down there over the years and is always an indicater of the economy as it is here or anywhere in the world.