Quote Originally Posted by Rob View Post
Negrilmon

I would follow up with the rental agency - a reputable agency will receive the information from the Negril Police Station and will process it with their insurance company. From experience, this process can take a while, but once the agency processes the claim, you should be reimbursed on your credit card. This is normal operating procedure....
I think Rob has a valid point here that I would pursue. If there is anything I can do to help, please PM me and I will do my best. Lyle