The Staff at the BCC are some of the best......The problem is with the lack of maintainance and more so with the owners who feel that they are doing you a favor by letting you stay there......They have "No Clue" about how to run a resort.......You will be "Lucky" to get a room with Water pressure, a working TV ,a working toilet, or a washer and dryer that work.........The BCC could be the "Best" place on the beach if it were properly run, managed, and refurbished.....We bought a timeshare there and are finally thru with it and will never go back unless new owners take it over.......Again......The Staff are some of the best around........