Quote Originally Posted by kwhizz View Post
The Staff at the BCC are some of the best......The problem is with the lack of maintainance and more so with the owners who feel that they are doing you a favor by letting you stay there......They have "No Clue" about how to run a resort.......You will be "Lucky" to get a room with Water pressure, a working TV ,a working toilet, or a washer and dryer that work.........The BCC could be the "Best" place on the beach if it were properly run, managed, and refurbished.....We bought a timeshare there and are finally thru with it and will never go back unless new owners take it over.......Again......The Staff are some of the best around........
I am surprised to learn you had such a negative experience. We stayed there more times than I can remember and can report they always made things right. I remember once the A/C leaked so they moved us. This time the cable didn't work but they fixed it right away. I would never accept anything that wasn't to our satisfaction and would see that everything was perfect from the start. If any place couldn't do that then I would move.