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Thread: Seasplash?

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  1. #1
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    Re: Seasplash?

    I am fully aware that anything can happen with any plans or property. In light of this recent change, it just appears that the risk is increased. I do have it in writing via very brief and informal email replies from the current reservations manager, assuring me that "whatever Mr. Hurt says, goes" that no doubt could be easily disregarded under the circumstances. Since this news came out, I have requested a formal letter from management confirming my reservation, the inclusions and the amount of taxes payable. Have not yet had a response. If there is no response by Monday, I will try calling with my request, for what it's worth. Simply calling and getting a verbal assurance that everything will be honoured, as you mentioned, if it isn't in writing, it doesn't count for much.

  2. #2
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    Re: Seasplash?

    Quote Originally Posted by Melody View Post
    I am fully aware that anything can happen with any plans or property. In light of this recent change, it just appears that the risk is increased. I do have it in writing via very brief and informal email replies from the current reservations manager, assuring me that "whatever Mr. Hurt says, goes" that no doubt could be easily disregarded under the circumstances. Since this news came out, I have requested a formal letter from management confirming my reservation, the inclusions and the amount of taxes payable. Have not yet had a response. If there is no response by Monday, I will try calling with my request, for what it's worth. Simply calling and getting a verbal assurance that everything will be honoured, as you mentioned, if it isn't in writing, it doesn't count for much.
    Melody, your post above is exactly what I was thinking. Who's to say the current management will honor our vouchers. If we don't have anything from the current management in writing, the voucher can be null and void as far as management is concerned. Unless someone has bought the voucher, he or she does not know how we feel. I don't have money to throw away.

  3. #3
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    Re: Seasplash?

    Nice post, Mrs Wilson & thanks for the pistachios...!

    NegrilAddict, Melody & anyone else that purchased a voucher...let us know what happens after you hear (in writing)...I do understand how you feel as I certainly "don't have money to throw away" and want the best possible outcome for everyone!

  4. #4
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    Re: Seasplash?

    Quote Originally Posted by Bnewb View Post
    Nice post, Mrs Wilson & thanks for the pistachios...!

    NegrilAddict, Melody & anyone else that purchased a voucher...let us know what happens after you hear (in writing)...I do understand how you feel as I certainly "don't have money to throw away" and want the best possible outcome for everyone!
    Thanks Lisa!! I hope the outcome is good for me and the other people who bought vouchers. I have also written to Living Social to see what they will say.

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